Frequently Asked Questions
Everything you need to know about TPOB products, shipping, and professional tools.
What makes TPOB tools different from other professional brands?
TPOB specializes in high-performance barbering and beauty tools that balance ergonomic design with powerful motors. Our products are engineered for precision and durability, ensuring professional-grade results at a competitive price point.
How long does shipping take for my order?
Most orders are processed within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for beauty tools?
We offer a 14-day return policy for unused and unopened products in their original packaging. Due to hygiene and safety standards in the beauty industry, we cannot accept returns on tools that have been used or have broken seals.
Do TPOB clippers and trimmers come with a warranty?
Yes, all our electronic tools come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship under normal professional use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
How should I maintain my TPOB blades for longevity?
To ensure maximum performance, we recommend cleaning your blades with a brush after every use and applying 2-3 drops of clipper oil daily. This prevents friction, heat buildup, and premature dulling of the blades.